Terms of Service

Last updated: August 29, 2026

Welcome to SKIN & LOOKS. These Terms of Service govern your use of our website, store, products, and related services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. About Our Store

SKIN & LOOKS operates an online store offering products across categories including beauty, personal care, clothing, electronics, household supplies, pet supplies, toys, and jewelry.

Our store is powered by Shopify, which provides the technology used to operate our online store and process transactions.

2. Eligibility

By using our Services, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

Our Services are not intended for children under the age of majority in their applicable jurisdiction.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, update product information, and modify or discontinue products at any time without prior notice.

4. Product Availability

All products are subject to availability.

We reserve the right to limit quantities, refuse an order, or cancel an order where necessary, including where a product becomes unavailable or an error has occurred in the listing or pricing.

If we cancel an order after payment has been made, we will provide an appropriate refund.

5. Orders and Payments

When you place an order, you agree to provide accurate and complete information, including your name, billing information, shipping address, email address, and other information necessary to fulfill your order.

Your order is not considered accepted until we have processed and confirmed it.

Payment must be successfully received before an order can be processed.

We may use third-party payment providers to process payments securely.

6. Pricing

Prices displayed on the website are subject to change without notice.

We reserve the right to correct pricing errors. If an order has been placed at an incorrect price due to an obvious error, we may contact you to confirm whether you wish to proceed at the correct price or cancel the order and receive a refund.

7. Shipping and Delivery

We work with third-party fulfillment and shipping providers to process and deliver orders.

Delivery times may vary depending on the product, destination, shipping method, customs procedures, and other circumstances outside our control.

Once an order has been handed to the shipping carrier, delays caused by the carrier, customs authorities, weather, or other external circumstances may be outside our control.

Customers are responsible for providing an accurate delivery address at checkout.

8. Cancellations

If you wish to cancel an order, contact us as soon as possible.

Cancellation may only be possible before the order has been processed or shipped.

Once an order has entered fulfillment or has been shipped, cancellation may no longer be possible.

For additional information regarding refunds, replacements, and eligible order issues, please refer to our Return & Refund Policy.

9. Returns, Refunds and Replacements

Our returns, refunds, and replacement procedures are explained in our Return & Refund Policy.

Depending on the circumstances, eligible issues may include damaged, defective, incorrect, missing, or qualifying undelivered products.

We may request photographs, videos, order information, or other evidence when reviewing a claim.

Nothing in our Return & Refund Policy is intended to restrict consumer rights that cannot legally be excluded.

10. Third-Party Services

We may use third-party service providers to help operate our store, including payment processors, fulfillment providers, shipping companies, analytics providers, and customer-support services.

Our Privacy Policy explains how personal information may be processed and shared with service providers.

11. Intellectual Property

All content available through our Services, including our branding, logos, text, graphics, images, designs, and other materials, is owned by or licensed to SKIN & LOOKS unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without our prior written permission.

12. Prohibited Uses

You agree not to use our website:

• For any unlawful purpose.
• To engage in fraudulent or deceptive activity.
• To interfere with the security or operation of the website.
• To attempt to gain unauthorized access to our systems.
• To submit false or misleading information.
• To copy or misuse our website content.
• To introduce malicious software or harmful code.
• To violate the rights of SKIN & LOOKS or any third party.

13. Third-Party Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the content, security, privacy practices, or availability of third-party websites. We recommend reviewing the terms and privacy policies of any third-party website you visit.

14. Privacy

Your use of our Services is also subject to our Privacy Policy, which explains how we collect, use, and process personal information.

We may process information necessary to provide our Services, process orders and payments, arrange shipping, provide customer support, and facilitate returns and exchanges.

15. Disclaimer

We provide our Services on an "as available" basis.

While we make reasonable efforts to maintain accurate information and reliable Services, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.

16. Limitation of Liability

To the fullest extent permitted by applicable law, SKIN & LOOKS will not be responsible for losses arising from circumstances beyond our reasonable control, including shipping delays, carrier disruptions, customs delays, technical interruptions, or events outside our reasonable control.

Nothing in these Terms limits liability where such limitation would be unlawful.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

Your continued use of our Services after updated Terms are posted means that you accept the revised Terms.

18. Governing Law

These Terms are governed by the applicable laws of England and Wales, except where mandatory consumer protection laws in your country of residence provide otherwise.

Nothing in these Terms prevents you from exercising consumer rights available to you under applicable law.

19. Contact Us

If you have questions about these Terms, your order, or our Services, please contact us:

SKIN & LOOKS
Email: ceddryc@gmail.com
Address: 27a Whitehorse Road, Croydon CR0 2JH, United Kingdom